SKY Airlines by centering its operation on the Security, Customer Centered Leadership and Ever Evolving Mentality has put itself towards the Total Quality Journey.
Our company's management, aside from the personnel, knowledge base, quality of the service it provides, constant growth, new investments along with growing capacity -- also felt that in order to get ready for the international competition within the project mentality there was a need to document our work with a secure system.
After a long labor, our company was found qualified and received the ISO 9001 : 2001 Certification on June 2003 from TUV Rheinland, and with that secured the flight safety and service quality continuously.
OUR QUALITY POLICY
SKY Air Transportation Inc. is an unscheduled air transportation company that targets comfortable and safe flight services with the highest level of customer satisfaction.
Our goal is to become an ever-evolving airline company with all of its products and operations.
In order for us to reach our goal, the list below will be our principals and missions,
- To provide customer satisfaction;
- To obey all regulations and requirements of Turkish General Directorate of Civil Aviation (T-GDCA), ICAO and JAA in order to secure the operation and maintenance safety;
- To keep the flight service cost in an optimum level by providing operation efficiency and prolificness;
- To provide on-time flight services
- To perform Quality Management System and constantly better it;
- In order to have the suppliers continuously provide top quality products and services, keeping a constant contact and relationship for our mutual benefit.
Our Institutional Authorization and Quality Documents